ShertaTech

Services

Software on its own does not fix anything. What matters is whether it is set up around
how your business actually works, and whether someone answers when you call.

Implementation

We start by understanding your process, not by showing you screens. Then we configure the system to
match it — your chart of accounts, your approval limits, your document numbering, your companies.

  • Review of how you work today, and where the real problems are
  • Chart of accounts and company structure set up properly from the start
  • Opening balances and master data migrated and reconciled
  • Parallel run so you can compare against your old system before you commit
  • Go-live support with someone available, not a ticket queue

Customisation

Most ERP projects fail at the point where the software says no. Because we build and maintain Sherta
ourselves, we can change it. A report you need, a field the system does not have, an approval route
that matches your delegation of authority — these are normal requests, not change orders that take
six months.

Data migration

We move customers from spreadsheets, older accounting packages and half-finished systems. The work is
in reconciling, not copying: making sure the balances you land on match the balances you left, and that
you can prove it.

Training and handover

We train the people who will actually use the system, on your data. Every screen has its own help
guide written in plain language, so a new joiner six months from now is not stuck.

Support

We are in the UAE, headquartered in Abu Dhabi and in your time zone. When something is wrong you speak to someone who knows the
system and can change it — not a first-line agent reading a script.

  • Support by phone and email during UAE business hours
  • Fixes and enhancements from the team that wrote the software
  • Regular updates, including regulatory changes such as e-invoicing

Hosting and infrastructure

We host the system for you on managed servers with daily backups and point-in-time recovery, or we
install it on your own infrastructure if your policy requires it. Either way you keep your data.

How an engagement usually runs

Stage What happens
1. Conversation We learn what you do and where it hurts. No charge, no obligation.
2. Demo We show the system using figures you recognise, not a sample company.
3. Proposal Scope, modules, timeline and cost, in writing.
4. Setup Configuration, migration and testing with your team involved.
5. Go live Parallel run, then cutover with support on hand.
6. After Ongoing support, changes and updates as your business shifts.

Start with a conversation. Call +971 2 555 8686 or
email Info@shertatechservices.com.